We offer a 30-day return policy. This means you have 30 days after receiving your item to request a return.
To be eligible for a return:
- Your item must be in the same condition that you received it: unworn or unused, with tags, and in its original packaging. (If you are unsure about the design, pleasedo not open the packaging and contact us first, as we won't be able to provide refund/exchange once the packaging is opened).
- You will also need to provide photos and a receipt (or proof of purchase.)
- The item(s) must be a full-price purchase (not marked as “clearance,” as all clearance items are final sale). There will be a "No change of mind policy applied" to "Clearance" items.
Where an item is damaged through misuse, neglect, or abnormal use, By Me & Crew will not provide a refund, exchange, or repair.
How to Start a Return:
Contact us at hey@finggerland.com to initiate your return.
Provide photos of your item to help us assess its condition.
If your return is accepted, we will send you a return shipping label (if the product is faulty and required to be returned to us) and instructions on how and where to send your package.
Items sent back to us without first requesting a return will not be accepted.
Additional Information:
- If you are returning an item from a bundle, the original bundle pricing will no longer apply.
- For faulty or incorrect products, we will provide a free return shipping label. Simply drop off the item at your local post office.
- For returns due to a change of mind regarding the product or design, a return label fee will apply.
